Creating efficient worker paths meets the elusive goal of heightening client satisfaction while lowering costs. However, the rapidly evolving maintenance industry has left some business leaders bewildered. Top standard practices half a decade ago are no longer highly effective. 

Companies that wish to compete in today’s information-reliant work culture must adopt modern routing habits. So, supervisors should spend significant time researching path streamlining. 

Here’s how savvy maintenance companies optimize their routes for efficiency.

Adopt Predictive Machine Learning

Machine learning (ML) is an AI subset that uses data to map future patterns. Companies can use this map to predict workflow peaks and valleys. Google reports that ML surveillance of their cooling systems reduced sector energy costs by 40% .

This AI can benefit maintenance routes by tracking facility use. Collect data on traffic running through an area. Input this data into an ML program. The AI will generate a predictive map of which routes will be busiest at certain times. The longer the period the data set covers, the more accurate ML predictions will be.

Collaborate with Clients

A newly contracted maintenance crew must recognize the client’s knowledge superiority. The consumer has spent significantly more time in the facility than the staff. So, use the client as a location expert who can help eliminate bad routing. This practice has the added benefit of establishing early communication, boosting consumers’ trust.

Analyze Employee Data

Innovative maintenance business leaders must adopt time recording software that tracks worker hours. Modern programs automatically chart this information, including the employee, location, and time.

So, supervisors can track the average length a particular route takes to complete. Managers should observe how shifting variables change this data. Here are some critical fluctuating factors:

  • Worker: Employees perform tasks at notably different paces. Ensure you’ve accounted for staff speed when analyzing a path.
  • Foot Traffic: Some days have far more foot traffic than others. If you’ve failed to collect a large enough sample, this factor may undermine your analysis.
  • Manager: Don’t underestimate supervisors’ power to boost or lower efficiency . When focusing on routes, control the data for managers.
  • Weather: Temperature, precipitation, and wind can significantly hamper outdoor maintenance workers. A usable data set must have long-term observations to account for this handicap.

After collecting sufficient information, a company should conduct an in-depth analysis to determine the most efficient route.

Use Powerful Communication Software

No route is always reliable. Circumstances may force supervisors to make on-the-fly adjustments. So, off-site managers and staff need a powerful communication tool that facilitates in-depth information transfers. Certain software packages have these features.

These programs let supervisors instantly send detailed documentation to every worker in the field. The employees have a work-focused communication application that notifies them of incoming messages. Once opened, an advanced program will make automatic display adjustments, enabling clear viewing on any device.

Key Takeaways

  1.  Machine learning maps how busy an area will be during a period.
  2.  Use clients as location experts for route knowledge.
  3.  Time-tracking software enables in-depth staff hour analysis.
  4.  Communication programs transfer detailed documents to all relevant staff.