Over the past few decades, facility maintenance has grown steadily more efficient. Forward-thinking managers have built sound workflows using the best tools of previous generations. However, the industry has always lacked a centralized program that handles task planning, execution, and billing.

Recently, technology has provided this solution.

Modern software can connect all facility maintenance operations on a single platform. This system saves significant time by streamlining data transfer between people and machines. Innovative managers should adopt consolidated software to avoid stagnation.

Here’s how technology is spearheading the future of facility maintenance.

Machine Learning Alerts

Machine learning (ML) observes systems, then reports problems to notification software. By making this software a maintenance company’s planning program, workers can immediately start crafting a solution. 

For example, ML could gauge that an HVAC system is producing lower air quality than company standards. The program would transmit this information to a central database. Overseers could then note the breakdown and schedule an HVAC repair team.

Consolidated Communication Platforms

A 2022 survey showed that 74% of companies use or plan to use hybrid work models . This trend has separated many teams for extended periods, highlighting the importance of long-distance communication.

Consolidated communication platforms give staff constant access to job schedules, work-exclusive messaging, and support documents. Combining these elements is critical to maintaining a cohesive company unit.

Staff Hour Tracking

When workers punch the clock, this data can transmit directly to the company platform. The platform constructs a timesheet that details the sign-in location, person, and time. Advanced systems track employees’ whereabouts and will clock them out if they leave the work area. If your business charges clients hourly, these features prevent several common failings:

  • Employees working overtime without managers’ knowledge.
  • Confusion regarding how long staff spent working a job.
  • Employees leaving a job site and forgetting to clock out.  

In-depth staff timesheets give supervisors the tools to make confident price assessments.

Off-Site Inspections

Managers may review work performance off-site through the use of internet-connected cameras. In the case of below-standard service, centralized software automatically generates, assigns, and tracks a support ticket. This inspection flexibility satisfies clients and removes unnecessary travel time.

Automated Invoicing

Integrated billing software automatically takes timesheet data and inputs it into the invoicing system. Then, the program uses this data to charge clients. Doing so avoids common errors caused by manually copying the information from one software to another.

Client Portals

Client portals connect directly to facility maintenance software. So, consumers may see details concerning employee whereabouts, security access, and working hours. This process maximizes transparency, ensuring clients know the maintenance staff’s location and schedule.

Consumers also appreciate immediate updates regarding standard operating procedures. Sharing an understanding of staff directives builds trust between clients and workers.

Key Takeaways

  1. Machine learning can observe and report errors before they expand.
  2. A centralized communication platform keeps the company on the same page.
  3. Staff clock punches feed directly into a timesheet.
  4. Supervisors can make real-time adjustments to off-site problems.
  5. Integrated billing automatically invoices using timesheet data, reducing human error.
  6. Connected client portals inform consumers of critical information.